faqs

Q) When does the promotion start and end?

A) The promotion runs from 00:00:01 on 21st April 2025 to midnight on 1st June 2025.
 

Q) Who can enter the promotion?

A) UK residents aged 18 and over, except employees of the Promoter, their families, agents, and anyone professionally connected.
 

Q) Do I need to make a purchase to enter?

A) No purchase is necessary to participate.
 

Q) How do I enter the promotion?

A) Scan the QR code in store or visit the website www.extragum.co.uk/win-SIGG-bottles and complete the online entry form with your details.
 

Q) What information is required for entry?

A) You need to provide your full name, email address, mobile number, postal address, chosen personalised name and the chosen colour for your SIGG bottle.
 

Q) Can I enter multiple times?

A) It is limited at one entry per person, per day. Multiple entries from the same person beyond the daily limit will not be accepted.
 

Q) What prizes are available?

A) 500 personalised SIGG bottles. These will be personalised with the chosen personalised name provided and colour selected upon entry.
 

Q) Are the prizes transferable?

A) No, prizes are non-transferable and cannot be sold or auctioned.
 

Q) Is there a cash alternative to the prizes?
A) No, cash alternatives are not available unless specified by the Promoter.
 

Q) How are winners selected?

A) Winners will be selected randomly through an independently supervised process once the promotional period ends on 1st July 2025.
 

Q) When will winners be notified?

A) Winners will be notified by text within 14 days of the promotion’s closing date.
 

Q) When will prizes be delivered?

A) Prizes will be dispatched to the address provided at entry and will arrive in the post within 28 days using 48hr Royal Mail tracked service.
 

Q) What if I don’t receive my prize?

A) The Promoter is not responsible for lost prizes due to incorrect addresses or postal delays.
 

Q) Will my personal information be shared?

A) If you win, your name and contact details will be shared with the Promoter’s agents for prize administration. Personal information will be held and processed in accordance with the Privacy Policy, GDPR, and the Data Protection Act 2018.
 

Q) Can I request my personal data to be deleted?

A) Yes, but the Promoter cannot be held responsible if such a request means it is unable to complete the prize delivery or assist after the deletion of the phone number.
 

Q) How can I contact the Promoter for more information?

A) You can contact the Promoter by emailing contact@ukmw.mars.com(open in new tab) or posting a request to Mars Wrigley Confectionery UK Limited, 3D Dundee Road, Slough, Berkshire, SL1 4LG.
 

Q) Do you need further assistance?

A) Please get in touch with the Mars Wrigley Care team via the CONTACT US(open in new tab) page on this site and we'll be happy to assist you.